Before you start
- The recipient’s full name, country and payout details
- Your ID for verification with the provider
- A bank account, card or cash to pay
Method 1 Choose how the money will be received
-
Step 1: Bank deposit
Paid straight into the recipient’s bank account. Usually arrives in minutes to a few days.
-
Step 2: Mobile money
Sent to a mobile money wallet such as M-PESA, MTN MoMo or Airtel Money. Often fast and cheap in Africa and Asia.
-
Step 3: Cash pickup
Collected at an agent with ID. Convenient where people don’t have accounts, but often costs more.
Method 2 Compare the real cost
Banks are convenient but often the most expensive option for small transfers. Online money transfer services and mobile money transfers are usually cheaper.
-
Step 1: Check the amount received
Enter the same amount in two or three providers’ apps or websites and compare how much the recipient will get in their currency. This includes both fees and the exchange rate.
-
Step 2: Spot the exchange rate markup
Look up the mid-market rate (the rate shown on Google or XE). The further a provider’s rate is from it, the more you pay hidden in the conversion.
-
Step 3: Watch the payment method
Paying by bank transfer is often cheaper than paying by credit card, which can add fees or cash-advance charges.
Method 3 Send the money
-
Step 1: Use a licensed provider
Use a well-known provider regulated in your country, and download its app from the official website.
-
Step 2: Verify your identity
The first time, you’ll be asked for ID and sometimes proof of address. This is a legal requirement.
-
Step 3: Enter the recipient’s details
Type the name exactly as on their ID or account, and double-check account numbers or phone numbers.
-
Step 4: Track it
Keep the receipt and reference number, and share it with the recipient if they’re collecting cash.
Troubleshooting
The transfer is on hold
Providers sometimes pause transfers for security checks. Respond to their requests for ID or information through the official app, not through links in messages.
The recipient hasn’t received it
Check the status in the app, confirm the recipient’s details, and contact the provider with the reference number.
Frequently asked questions
What’s the cheapest way to send money abroad?
It depends on the countries and amount. Compare the amount received across a few licensed online transfer services, mobile money transfers and your bank for your exact route.
Do I pay tax on money I send?
Usually not for personal transfers to family, but rules vary. Large amounts may need to be reported; check with your tax authority.
Summary
Pick how the money will be received, then compare licensed providers by the amount the recipient actually gets, checking the exchange rate against the mid-market rate. Pay by bank transfer if it’s cheaper, double-check details, and never send money to people you haven’t met.